Learning from Innovation in Public Sector Environments

Theme Mapping and analyzing the reccomendations of ombudsmen, audit offices and others

Work-package Number
3
Work-package Title
Mapping and analyzing the reccomendations of ombudsmen, audit offices and others
Study Countries
Belgium, France, The Netherlands, Romania, Slovakia, United Kingdom


Focus

We will go one step further by addressing another relevant aspect regarding citizen involvement by looking at other sources of information that can act as inputs to the innovation process.Sometimes, intermediary, accountability and complaint arrangements have been established to give such weakly organized interests a voice. The complaints formulated by ombudsmen and also the findings of independent audit offices can be considered as relevant sources of input for innovation. Alongside the rather well institutionalized auditing and complaining institutions like ombudsmen and audit offices, we observe new accountability arrangements being established to give citizens a voice. Hence, we will analyse how service providers use the information that is provided by these complaint mechanisms. Are these recommendations a trigger for innovation? What are relevant drivers and barriers? In Work Package 3, we will address the role of ombudsmen, audit offices and other accountability arrangement.
 

Objectives

Persons

Partners

Publications

3. Mapping and Analysing the Recommendations of Ombudsmen, Audit Offices and Emerging Accountability Mechanisms
Research reports
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5. The role of Feedback, Accountability and Learning in Organizational Change and Innovation: A theoretical framework
No 5
Working papers
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Creating Sustainable Public Sector Innovations
English
Policy briefs
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LIPSE mid-term conference (all presentations)
Conference presentations
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LIPSE Newsletter no. 1
Newsletters
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LIPSE Newsletter no. 2
Newsletters
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LIPSE Newsletter no. 3
Newsletters
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LIPSE Newsletter no. 4
Newsletters
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LIPSE Newsletter no. 5
Newsletters
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LIPSE Newsletter no. 6
Newsletters
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Mapping and Analysing the Recommendations of Ombudsmen, Audit Offices and Emerging Accountability Mechanisms
Spanish
Policy briefs
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Mapping and Analysing the Recommendations of Ombudsmen, Audit Offices and Emerging Accountability Mechanisms
French
Policy briefs
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Presentation LIPSE Midterm conference: The sustainability of public sector innovations
Conference presentations
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The sustainability of public sector innovations: the role of feedback, accountability and learning
Scientific articles
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News & Events Blogs Publications

Learning from Innovation in Public Sector Environments

Seventh Framework Programme Flag Europe